We do not reserve specific tables and areas.
Tables are only allocated on arrival of all your guests into the restaurant
Via Napoli Pizzeria is a NO BYO beverages or food policy
To secure your reservation for groups of 12 or more, a deposit is required. Please call our reservation office to make a payment. The final payment can be paid in full on the day of your reservation, less the deposit amount. This deposit is non-refundable (with exception to the cancellation policy) & will not be reimbursed under any circumstances.
A Set menu for your reservation are to be determined at the time the booking. Any menu changes in relation to special dietary requirements to your confirmed set menu is required in writing via email no later than 72 hours prior to your reservation.
If you have confirmed your reservation with a limited time frame we ask that you please respect your arrival time to ensure the experience of all guests are not impacted.
Via Napoli reserves the right to amend our reservations policies, cancellation policies and terms & conditions at any time without any notice.
Via Napoli menu and prices are subject to change without any notice.
In the event that you need to cancel your reservation, notification is required in writing & the following charges will apply. For notice provided less than 7 days prior to your function booking, 100% of the booking deposit will be retained by Via Napoli Pizzeria.
Final numbers of your reservation must be confirmed 48 hours prior to your booking. Please note that the number of guests confirmed by this time is the number of guests that will charged for the set menu at the time of dining.
Please be advised that if numbers decrease from your original booking, the deposit difference will not be refunded. Your deposit will simply be deducted from your final bill at the time of dining.
Via Napoli Pizzeria respects your privacy and is committed to handling your personal information in accordance with the Australian Privacy Principles in the Privacy Act 1988. Via Napoli Pizzeria takes all reasonable steps to destroy or permanently de-identify your personal information where it is no longer required and to protect your personal information from unauthorised access, disclosure, loss, misuse and alteration.
Photography Disclosure Statement:
You agree by attending Via Napoli restaurants and/or events, that you/your image (moving or still) may be photographed/taken being adults or children and may be used in Via Napoli’s website or social media sites or any other hard copy or digital format. You acknowledge that all right, title and interest in the images shall be used by Via Napoli may, at their absolute discretion, use any of the images for commercial or non-commercial purposes anywhere in the world.
TERMS & CONDITIONS
- Lost or stolen Gift Vouchers cannot be replaced or refunded under any circumstances.
- Gift Vouchers remain the property of Via Napoli Pizzeria
- Gift Vouchers must be physically presented to redeem
- Gift Vouchers cannot be redeemed for cash
- If an order exceeds the value on the Gift Voucher, payment for the remaining balance is required immediately
- Gift Vouchers expire 12 months from the date of issue -unless stated otherwise on the Gift Voucher
- A Gift Voucher can only be redeemed at the any Via Napoli Pizzeria location
- Via Napoli reserves the right to amend the terms & conditions at any time without any notice